Privacy policy

What data we process, why and for how long. In short: we never see your files – they are converted in your browser.

Effective from 24 Sep 2026

Controller

The controller of personal data is AdScaled, the operator of AdScaled Converter. Send privacy questions to contact@adscaled.media.

Files you convert

In-browser conversion happens entirely on your device – file contents never reach us. Files sent through the API are processed in memory only and discarded right away; their content is not stored. For YouTube downloads our server processes the link: it downloads the video to a temporary folder and deletes the file right after you download it (an unclaimed file after 10 minutes at the latest). For limits we use your IP address in memory only.

What data we process

  • Account: e-mail, password hash, chosen language, plan and settings.
  • Security: active sessions (device and browser type, IP address hash, last activity), security events and two-factor authentication data.
  • Usage: API conversion counts and credit balance.
  • Conversion history: only when enabled – file name, formats, sizes and time.
  • Payments: Stripe customer and subscription identifiers and invoices. Card details are processed exclusively by Stripe.
  • Communication: e-mails you exchange with us.

Purposes and legal bases

  • Providing the service and account – performance of a contract (Art. 6(1)(b) GDPR).
  • Security, abuse prevention and limits – legitimate interest (Art. 6(1)(f)).
  • Accounting and taxes – legal obligation (Art. 6(1)(c)).
  • Service e-mails (address verification, password reset, sign-in alerts, payments) – contract and legitimate interest. We do not send marketing without your consent.

How long we keep data

  • Account data for as long as the account exists; after deletion we erase it unless the law requires us to keep it.
  • Accounting and tax documents for the period required by law.
  • Security records and sessions only as long as needed to protect the service.
  • You can clear or disable your conversion history at any time.

Recipients and processors

Some processors may transfer data outside the EU. This happens on the basis of standard contractual clauses or a European Commission adequacy decision.

  • Stripe – payments and subscriptions.
  • E-mail service provider – delivering e-mails.
  • Hosting provider – running the server.
  • Google Fonts – loading the typeface; your browser connects to Google servers to do so.

Cookies and browser storage

We use only a necessary session cookie for signing in and browser storage for your language and settings. Your browser also keeps a copy of the app so the converter works offline. We use no advertising or analytics cookies and do not track you across websites.

Your rights

Send requests to contact@adscaled.media. We reply within one month at the latest.

  • access to your data and a copy of it,
  • correction of inaccurate data,
  • erasure – you can delete your account yourself in its settings,
  • restriction of and objection to processing,
  • data portability,
  • a complaint to the Czech Office for Personal Data Protection (www.uoou.cz).

Security

The technical and organisational measures protecting your data are described on the Security and privacy page.

Changes to this policy

Registered users are informed of material changes to this policy by e-mail.

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