Contact
A question about the converter, your account, the API or a payment? Write to us. We answer in Czech and English.
Updated 14 Oct 2026
The fastest way to reach us is contact@adscaled.media. Write about the converter, your account, the Pro plan, API keys, payments or data protection. We answer in Czech and English.
Phone
+420 731 830 392 (Czech and English)
Operator
AdScaled, Pavel Alexander Kubík, IČO 23422637, Dukelských Hrdinů 289, 417 42 Krupka, Czech Republic. Agency website: www.adscaled.media.
Before you write
- For an API error, include the time of the request, the endpoint and the error code (error.code).
- Never send us your password or a full API key. Its prefix, shown in your account, is enough.
- For a payment, include the account e-mail and the invoice number.
Report a vulnerability
Report a security issue to contact@adscaled.media. The contact is also in /.well-known/security.txt.
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