# Privacy policy > How AdScaled Converter processes personal data (GDPR): what data, why and for how long. What data we process, why and for how long. In short: we never see your files – they are converted in your browser. Effective from 24 Sep 2026 ## Controller The controller of personal data is AdScaled, the operator of AdScaled Converter. Send privacy questions to contact@adscaled.media. ## Files you convert In-browser conversion happens entirely on your device – file contents never reach us. Files sent through the API are processed in memory only and discarded right away; their content is not stored. For YouTube downloads our server processes the link: it downloads the video to a temporary folder and deletes the file right after you download it (an unclaimed file after 10 minutes at the latest). For limits we use your IP address in memory only. ## What data we process - Account: e-mail, password hash, chosen language, plan and settings. - Security: active sessions (device and browser type, IP address hash, last activity), security events and two-factor authentication data. - Usage: API conversion counts and credit balance. - Conversion history: only when enabled – file name, formats, sizes and time. - Payments: Stripe customer and subscription identifiers and invoices. Card details are processed exclusively by Stripe. - Communication: e-mails you exchange with us. ## Purposes and legal bases - Providing the service and account – performance of a contract (Art. 6(1)(b) GDPR). - Security, abuse prevention and limits – legitimate interest (Art. 6(1)(f)). - Accounting and taxes – legal obligation (Art. 6(1)(c)). - Service e-mails (address verification, password reset, sign-in alerts, payments) – contract and legitimate interest. We do not send marketing without your consent. ## How long we keep data - Account data for as long as the account exists; after deletion we erase it unless the law requires us to keep it. - Accounting and tax documents for the period required by law. - Security records and sessions only as long as needed to protect the service. - You can clear or disable your conversion history at any time. ## Recipients and processors Some processors may transfer data outside the EU. This happens on the basis of standard contractual clauses or a European Commission adequacy decision. - Stripe – payments and subscriptions. - E-mail service provider – delivering e-mails. - Hosting provider – running the server. - Google Fonts – loading the typeface; your browser connects to Google servers to do so. ## Cookies and browser storage We use only a necessary session cookie for signing in and browser storage for your language and settings. Your browser also keeps a copy of the app so the converter works offline. We use no advertising or analytics cookies and do not track you across websites. ## Your rights Send requests to contact@adscaled.media. We reply within one month at the latest. - access to your data and a copy of it, - correction of inaccurate data, - erasure – you can delete your account yourself in its settings, - restriction of and objection to processing, - data portability, - a complaint to the Czech Office for Personal Data Protection (www.uoou.cz). ## Security The technical and organisational measures protecting your data are described on the Security and privacy page. - [Security and privacy](https://converter.adscaled.media/en/security.md) ## Changes to this policy Registered users are informed of material changes to this policy by e-mail. ## Pages - [Converter](https://converter.adscaled.media/en/index.md) - [All conversions](https://converter.adscaled.media/en/conversions.md) - [PDF tools](https://converter.adscaled.media/en/pdf-tools.md) - [YouTube to MP3](https://converter.adscaled.media/en/youtube-to-mp3.md) - [YouTube to MP4](https://converter.adscaled.media/en/youtube-to-mp4.md) - [Pricing](https://converter.adscaled.media/en/pricing.md) - [API for developers](https://converter.adscaled.media/en/developers.md) - [Security and privacy](https://converter.adscaled.media/en/security.md) - [About](https://converter.adscaled.media/en/about.md) - [Contact](https://converter.adscaled.media/en/contact.md) - [Terms of service](https://converter.adscaled.media/en/terms.md) - [Privacy policy](https://converter.adscaled.media/en/privacy.md) ## Popular conversions - [PNG → WebP](https://converter.adscaled.media/en/convert/png-to-webp.md) - [JPG → WebP](https://converter.adscaled.media/en/convert/jpg-to-webp.md) - [WebP → JPG](https://converter.adscaled.media/en/convert/webp-to-jpg.md) - [JPG → PDF](https://converter.adscaled.media/en/convert/jpg-to-pdf.md) - [PNG → ICO](https://converter.adscaled.media/en/convert/png-to-ico.md) - [CSV → Excel](https://converter.adscaled.media/en/convert/csv-to-excel.md) - [JSON → CSV](https://converter.adscaled.media/en/convert/json-to-csv.md) - [Markdown → HTML](https://converter.adscaled.media/en/convert/markdown-to-html.md) ## Languages - [Čeština](https://converter.adscaled.media/soukromi.md) - [Русский](https://converter.adscaled.media/ru/konfidencialnost.md) - [Deutsch](https://converter.adscaled.media/de/datenschutz.md) - [Français](https://converter.adscaled.media/fr/confidentialite.md) ## AdScaled products - [AdScaled BG Remover](https://bgremover.adscaled.media/): Remove backgrounds, objects, metadata and more, free in your browser - [AdScaled LinkBoard](https://linkboard.adscaled.media/): Send links, text and files between your devices, no sign-up - [AdScaled Shop](https://e-shop.adscaled.media/en/): Marketplace of independent shops - [Made by the AdScaled agency](https://www.adscaled.media/en/) --- Privacy policy | AdScaled Converter - URL: https://converter.adscaled.media/en/privacy - E-mail: contact@adscaled.media